Help! I dropped my iPhone in water. How do I save my data!?
If your iPhone is on, go ahead and power it off. Don’t try to turn it back on or plug it in to charge. Don’t use a hair dryer or otherwise apply heat to the iPhone, or you risk damaging fragile electronic components in the device. Contrary to popular internet advice, Do not submerge your iPhone in rice and wait. Not only is this method slow and ineffective at drawing out liquid deep inside your phone, it doesn’t address (and can actually contribute to) your wet phone’s much bigger problem: corrosion. It’s corrosion, not the actual presence of liquid, that typically causes moisture-exposed devices to fail.
Pat dry any moisture present on the outside of your iPhone and place it in a resealable plastic bag to maintain the current moisture level, reduce oxygen, and slow the advance of corrosion. Then, use the form above to schedule the soonest available appointment with our water damage repair experts. Our tech will open up your iPhone, assess the damage, and advise you on the best course of action for repairs as well as cost and turnaround time. Recommended services may include a chemical bath or cleaning to remove and prevent corrosion and replacement of any irreparably damaged components. The sooner you’re able to bring in your phone to us, the better.
*Permanent restoration of a water-damaged device is not always possible. Sometimes, the best-case-scenario is the recovery of your data and a temporary repair to get you through until you can replace it.